mVISE is ranked No. 1 as service and expertise provider in a recent study made by the Vodafone Global Data Centre (GDC).
‘Ranking: No.1 !’
Vodafone Vendor Management GDC
‘Simple and fast support, even to special requests.’
‘Never complaining, always delivering.’
Anonymous Feedback, Vodafone Supplier Performance Evaluation 2019
mVISE scored significantly above target in all areas, with especially good ratings for Agility, SLA-attainment, and Communication. Overall, mVISE scores 91.8%, with 87.5% (NPS) of Vodafone Stakeholders being happy to recommend our services to other Stakeholders.
‘We are delighted with this rating and thank the Vodafone stakeholders for their ongoing trust in mVISE expert teams and their extensive experience in IT infrastructure. Every one of our software engineers, architects, and scrum-masters have contributed toward this milestone success.’
Manfred Götz, mVISE AG Management Board
The Vodafone Supplier Performance Evaluation study is a comprehensive review of key suppliers. This year 49 suppliers of the Vodafone Global Data Centre (GDC) were evaluated by 99 internal stakeholders, each of whom completed a 20-question survey addressing categories such as Service Quality and Agility, Proactivity, Innovation, Communication, and Knowledge Transfer. In addition, free-text feedback and a Net Promoter Score was evaluated.
About Vodafone Group
Vodafone Group is one of the world’s leading telecoms and technology service providers. We have extensive experience in connectivity, convergence and the Internet of Things, as well as championing mobile financial services and digital transformation in emerging markets.
Vodafone Group has mobile operations in 25 countries, partners with mobile networks in 41 more, and fixed broadband operations in 19 markets. As of 31 March 2019, Vodafone Group had approximately 650 million mobile customers, 19 million fixed broadband customers and 14 million TV customers, including all of the customers in Vodafone’s joint ventures and associates.
mVISE AG develops solutions for agile, secure and flexible IT. The service portfolio includes well-founded technology consulting as well as customer-specific software.
The core competencies of mVISE AG lie in the following areas:
- Cloud computing
- Integration of applications and digital solutions into existing IT infrastructures
- IT Security
- Enterprise Data
- Mobility Solutions
mVISE supports companies with their digitization projects – from the concept phase through development and implementation to managed services. Cloud products such as the iPaaS elastic.io platform accelerate integration tasks. To digitize sales processes, mVISE offers an integrated solution with SaleSphere.
The mVISE team consists of more than 150 employees with a strong technology focus and pursues a common goal: to make the mVISE customer projects a success. In addition to the Düsseldorf headquarters, mVISE has branches in Munich, Frankfurt, Hamburg and Bonn. In addition, a competent partner network flanks the mVISE range of solutions – this includes, among others. Amazon Web Services, ProfitBricks, XebiaLabs Inc., myview systems, and Couchbase.
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Dr. Kevin J. Mobbs,
Head of Marketing & Inside Sales
0211 78 17 80-0